The iPhone Analytics privacy setting promises that Apple wonât collect usage data if you turn it off. In early November, Gizmodo exclusively reported on research demonstrating that Apple collects that analytics data whether or not the setting is on. We reached out to Apple, but the company didnât respond.
We contacted Apple again when a California iPhone user filed a class-action lawsuit over the problem, and again when additional tests confirmed that the data includes personally identifiable informationâcontrary to another Apple policy. Apple didnât respond.
On Friday, another iPhone user filed a second class-action lawsuit against Apple about the analytics privacy problem, this time in Pennsylvania. As of press time, Apple hasnât responded to a request for comment.
Itâs been months, and Apple hasnât addressed what seems like a direct contradiction of its privacy policies, not to mention a years-long PR campaign about the companyâs commitments to data protection, complete with catchy promises like âPrivacy. Thatâs iPhone.â and âWhat happens on your iPhone, stays on your iPhone.â
Appleâs practices constitute âsystematic violations of state wiretapping, privacy, and consumer fraud laws,â the new lawsuit reads. âQuite simply, Apple unlawfully records and uses consumersâ personal information and activity on its consumer mobile devices and applications (âappsâ), even after consumers explicitly indicate through Appleâs mobile device settings that they do not want their data and information shared.â
The iPhone Analytics privacy setting says that it will âdisable the sharing of Device Analytics altogetherâ when you turn it off. Appleâs analytics privacy policy goes onto say that ânone of the collected information identifies you personally.â But when researchers from the software development company Mysk tested those claims, they found that neither was true.
Myskâs tests showed that turning off the setting had no effect on analytics data sent from Apple apps. That data includes detailed real-time information about everything youâre doing in certain apps, not only things you type or tap on, but even how long you spend on certain pages and which ads you see. A primary example is the App Store, where searches and downloads for specific apps can reveal anything from usersâ sexual orientation, to religion to sensitive problems like addiction and substance abuse.
Despite Appleâs claims that the information isnât identifiable, that data is transmitted with a permanent ID number tied to iCloud accounts, which links the data to your name, email address and phone number.
The company faces growing scrutiny over its harvesting of personal information. Last week, Apple was fined $8.5 million dollars in France for collecting data for targeted ads without getting usersâ consent. Itâs unusual for privacy regulators to ding Apple, and in all fairness its privacy practices are often more protective of users than many tech competitors. But that may change in the near future as Apple ramps up a burgeoning advertising business, an enterprise that necessitates data collection.